Non-Financial Performance

June 30, 2022

Non-Financial Performance


Quick look on non-financial performance of AYA Bank from perspective of roles, diversity, learning & growth.

Gender Balance

Proportionate Retention by Position


Board Composition

Age Balance

Development and Training

Learning For All



Non-Financial KPI

AYA Bank uses following benchmarks and guidelines for better and more effective analysis on non-financial KPIs.

CategoryKey Non-Financial Measures
For the year 2021,

  • Employee engagement : 2 Townhalls

  • Employee turnover rate : 8%

  • Employee absenteeism rate : 1.6%

  • Equal opportunity:

    By Gender - Male 45%, Female 55% ,

    By Age – Under 25 (7%), 25 to 34 (71%), 35 to 44 (15%), 45 to 54 (5%), 55 and above (1%)

  • Disability: 0 Physically challenged person

  • Frequency rate / Fatality rate : 0 near miss, 0 LTI (Lost Time Injury)

  • Training : Provided training for over 2400 staff, total man-hours 720

  • Appraisal : 1 performance review sessions per year, 1375 staffs (21% of the whole population) were promoted based on their performance

  • Health : We adhere to the maximum our Occupational Health & Safety (OHS) Rules to identify hazards and assess risks and activated ERT (Emergency Response Team) to help prevent the spread of the Corona Virus. COVID-19 support packages and health insurance policies were provided for all staff.

  • Philanthropic activities : Total expense for donation / philanthropy in 2021 is MMK 6 billion

  • Mandatory for all our suppliers and vendors to sign SCP (Supplier Code of Principles) which prevents and reduces negative environmental impact.

  • Ongoing with projects on Reducing paper usage, Save Energy, Recycle Bin as Internal Campaign to educate our AYA Staff to be aware of the risks and impact on the environment.

  • Waste : Promoted paperless and cashless services and directed to digitalization

  • For FY2020-2021, the Bank utilized

    Water : Total expenditure MMK 7.1 million for Head Office and 265 branches

    Electricity : Total expenditure MMK 1.7 billion for Head Office and 265 branches

    Petrol : Total expenditure MMK 790 million for Head Office 265 branches

Supply Chain Management
  • Purchasing Guidelines’ has been developed that requires ethical, efficient and accountable practices for sourcing and procuring goods and services

  • ‘Suppliers Code of Conduct’ has been developed to ensure vendors’ commitment on labor rights and non-discrimination along with service or product contract.

Tax Contribution

We strongly believe that taxes are beneficial to society, essential part in help building a stronger nation and laying a better foundation for the future generation. The obligation of paying taxes play a crucial role towards the progress of humanity. Taxes help spur economic growth which in turn has a ripple effect on the country’s economy. AYA Bank is committed to pay tax annually in compliance with the country’s law. Our tax data are audited according to International Financial Reporting Standards (IFRS) and published every year in Financial Statements and Annual Reports.

AYA Bank was honored among top 20 large taxpayers in Myanmar for six assessment years consecutively, from 2013-14 to 2018-19. AYA Bank makes every effort to certain that the tax declaration is accurate, transparent, and fair. We fulfill our responsibilities as a compliant taxpayer and refrain from tax evasion. From its inception since 2010, AYA Bank has contributed total amount of MMK 46.54 billion till FY 2020-2021 for tax payment.

Financial YearIncome Tax Payment
(In Million Kyat)
FY 2020 - 20215011.9
FY 2019 - 20208,614.7
FY 2018 - 2019579.6
FY 201810,367.0
FY 2017 - 20185,731.0
FY 2016 - 20175,419.3
FY 2015 - 20162,634.6
FY 2014 - 20152,872.6
FY 2013 - 20143,002.5
FY 2012 – 20131,994.8
FY 2011 - 2012300.0
FY 2010 - 201117.8