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We appreciate your attention to our privacy policy and notice ("Privacy Policy"). This document outlines our practices related to collecting, utilizing, disclosing, preserving, and safeguarding your personal information. This Privacy Policy is applicable to any website, application, or service that refers to it.
Our objective through this policy is to clarify how we employ such technologies and our collaborations with third parties. It provides comprehensive information regarding the purpose of these technologies and guides you on how to manage your online preferences.
The regulatory landscape around cookies usage is evolving, and any future changes will be reflected in this policy. We also reserve the right to amend this notice periodically. In the event of substantial alterations in the way we use these technologies, we will conspicuously announce the changes on our website.
Information Collection: How Do We Do It?
In compliance with applicable law, we gather information about you and any other party whose details you offer us when you:
- Register for using our websites, applications, or services, including free trials. This could include your name, address, email address, and contact number. We might also request additional details related to your business and preferences.
- Use our applications, which may involve the accumulation of metadata.
- Complete online forms, participate in surveys, download information, engage in competitions or prize draws.
Utilizing Your Information: How Do We Do It?
In accordance with applicable law, we use your information to:
- Deliver the information and services you have requested.
- Cross-verify information for accuracy by comparing it with third-party data.
- Manage and administer your use of applications, products, and services you have sought from us.
- Maintain our relationship with you, encompassing customer services and support activities.
- Abide by any other regulatory or legal obligations of ours.
- Present targeted advertising, marketing (possibly including in-product messaging), or information, which might be beneficial to you, based on your use of our applications and services.
- Provide joint content and services with third parties with whom you share a separate relationship (e.g., social media providers).
Preserving Your Online Privacy
AYA Bank PCL is dedicated to safeguarding your personal information with the same care as we handle your finances. We assure to manage any personal data about you securely, fairly, and lawfully, committing ourselves to protect your privacy.
We only request your personal information online or through apps in response to your active engagement with our online products or services. Even when your data is transferred to third parties aiding us in offering our services to you, we ensure the legal protection of your information.
Sharing Your Information: Who Are Involved?
We share your data, when deemed necessary, with:
- Business partners aiding in the provision of our services.
- Credit Bureau.
- Industry regulators and government departments.
Information Retention: How Long Do We Keep It?
We retain your information only as long as needed, typically up to ten years following the closure of all your accounts. On certain occasions, due to legal obligations related to an investigation, we may need to retain it for a longer duration.
