Commitment towards Sustainable and Inclusive Future


We take immense pride in being one of the signatories of the UN Global Compact (UNGC), the world's largest initiative designed to steer corporations towards practices fostering a sustainable and inclusive future. As active participants in the UNGC, we regularly provide updates on our progress concerning the implementation of the UNGC's Ten Principles and the activities we undertake in line with them.

Pledge from the Chief Executive Officer of AYA Bank PCL


AYA Bank embarks on the 15th year journey of placing our clientele first, and 13th year of its unwavering commitment to the United Nations Global Compact (UNGC) principles. Since adopting the UNGC principles, AYA Bank has been working consistently to raise the governance standards internally so as to become a role model for the rest of the industry. We are dedicated to continuously improving our efforts to minimize any adverse environmental impacts on the communities we serve.

Through this movement, AYA Bank has been working consistently to raise the governance standards internally and build credibility and our brand value. AYA Bank has been awarded ‘Myanmar’s Best Bank for CSR’ in 2017 and 2019 for its remarkable contribution to society as well as its own employees. AYA Bank is strongly committed to continue to develop a wide range of corporate social responsibility programs covering a broad spectrum of social, economic, and environmental issues of ten associated with rapidly changing society in which we operate. AYA Bank remains committed to fostering ethical governance and supporting initiatives that drive positive social and environmental impact.

AYA Bank will continue to focus on strengthening our foundations, driving digital transformation, and identifying new growth opportunities. We are confident that by upholding our core values of integrity, accountability, and innovation, we will continue to contribute to the well-being of our communities. The success of AYA Bank stems from the collective trust and contributions of our stakeholders.

In this 12th Communication on Progress Report, we highlight a summary of our progress in adhering to the Ten Principles. Additionally, we commit to share this information with our stakeholders using our primary channels of communication.

Adherence to UNGC's Ten Principles by AYA Bank


Human Rights

AYA Bank has formulated the Code of Ethical Conduct and an Employee Handbook, providing clear guidelines to all employees and offering a standard communication framework for all stakeholders.

  • AYA Bank stresses on the importance of equality at workplace and encourages freedom of speech and diversity in the workplace.
  • As the bank expands its retail network, our advocacy efforts will reach nationwide.
  • AYA Bank will not assist nor involve in committing any forms of human rights violations and will not be tolerant in any act of violation and abuses.
  • AYA Bank's recruitment policy also stresses on fair employment and does not discriminate in employment based on gender and race.

  • AYA Bank remains committed to not assisting in any form of human rights violations.
  • Our Human Rights and Code of Ethical Conduct guidelines derive from the Universal Declaration of Human Rights and the Ten Principles of the UNGC.
  • We provide ongoing awareness training and offer various channels for staffs and stakeholders to express concerns and provide feedback.
  • Whistleblowing Policy is established to allow raising concerns about any wrongdoing or malpractice of employees.

Labour Standards

AYA Bank is proud to be an "Employer of Choice" with over 6000 employees as of 30th April 2025. We recognize our human capital as the driving force behind our growth to 265 branches within 15 years.

  • AYA Bank fully takes responsibility to create a conducive and rewarding work environment for our employees.

  • AYA Bank continuously reviews policies and guidelines for transparency and compliance with ILO core labour principles concerning forced labour and underage workers.

  • We have the Child Labor Principle in place as part of responsible business conduct.
  • Our Human Rights Procedures ensure vendors follow "No Child Labor Standard".

  • AYA Bank has received EDGE Certification for our commitment to gender equality, diversity, and inclusion.
  • Our workforce has a 40 percent representation of women on the board of directors and a labour force participation rate of 46 percent men and 54 percent women.

Environment

AYA Bank places a high emphasis on environmental sustainability, incorporating environmentally oriented thinking into our banking operations, lending, products, services, and community activities.

  • We are committed to using innovative ways improve efficiency in the organization and in reaching out to our customers.
  • We introduced 'SME Green financing to support the transition to clean energy and environmental benefits.
  • We are offering the financing for solar energy system which has a measurable effect on the environment.
  • Our suppliers must sign a mandatory SCP (Supplier Code of Conduct Policy) to reduce negative environmental impact.

  • Through our ‘Environmental Policy’, we strive to ensure ecological balance and protect the environment by adopting environmentally friendly technologies and actively conducting environmental conservation activities.

  • We strive to reduce our carbon footprint, setting goals and practices on energy use, waste reduction, offering digital services, and incorporating guidelines on reducing environmental impact into our training programs.

Anti-Corruption

Under the Myanmar Anti-Corruption Law 2013, AYA Bank has a stringent Anti-Corruption Policy, taking strict measures against corruption and ensuring transparency in all business activities.

  • AYA Bank has proper Guidelines and Committees to ensure increased anti-corruption efforts along the supply chain.
  • AYA Bank also has effective communication system in place for Complaints/ Suggestions to allow for communication between the Top Management and the Staff and also consults staff on a continuous basis.
  • AYA Bank has declared and is committed to zero tolerance for corruption.

Last Updated – July 2025