Click on the steps to view screens

• 1A

  Tap on Services in the bottom navigation menu to access the All Services page.

  1B

• 2A

  The services are organized into four main categories, each accessible through tabs at the top (Core Services, Card Services, Payments, and Other Services).

  2B

Click on the steps to view screens

• 1

  Tap on the list icon in the top right corner for list view.

• 2

  Tap on the grid icon in the top right corner for grid view

Click on the steps to view screens

• 1

  Select Bill Payment in the Home page or the All Services page.

• 2A

  Use the search bar or select a biller category and choose a biller to make a payment.

  2B

• 3A

  Enter the required fields and click Continue to review.

  3B

• 4

  Review the payment details carefully and click Confirm Payment.

• 5

  Click Confirm transfer and verify the transaction by entering your PIN.

• 6

  If the transaction is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

Click on the steps to view screens

• 1

  Select Saved Payees in the Home page or the All Services page.

• 2

  Click Add New to add a new payee

• 3A

  Choose AYA Bank to save an AYA Bank payee or choose AYA Pay to save an AYA Pay wallet user.

  3B

• 4A

  Enter payee’s bank account number or wallet phone number. Double check the payee’s name. Optionally, choose a nickname for the payee and enter a custom nickname.

  4B

• 5A

  Enter to PIN to verify this action. Your new Payee will appear in your My Payees list.

  5B

Click on the steps to view screens

• 1

  Click on the plus icon to add a new payee.

• 2

  To manage an existing payee, choose a payee from your list and drag to the left to reveal the edit and delete buttons.

• 3A

  Click on the blue edit button to edit the payee’s details or click on the red delete button to remove this payee.

  3B

Click on the steps to view screens

• 1

  Select QR Scanner in the Home page or the All Services page.

• 2

  Use your camera to scan an AYA Mobile Banking user’s bank account QR code or upload a valid image of a QR code from your phone gallery.

• 3

  Enter the transfer amount and description. Then, tap Continue To Review.

• 4A

  Carefully review the details and click Confirm transfer and verify the transaction by entering your PIN.

  4B

• 5

  If the transfer is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

Click on the steps to view screens

• 1

  Select QR Scanner in the Home page or the All Services page.

• 2

  Use your camera to scan an AYA Mobile Banking user’s bank account QR code or upload a valid image of a QR code from your phone gallery

• 3

  Review the details carefully and tap Complete Payment.

• 4

  Confirm transfer and verify the transaction by entering your PIN.

• 5

  If the transfer is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

Click on the steps to view screens

• 1

  Select ATM Withdrawal in the Home page or the All Services page.

• 2

  Tap New Withdrawal. Read the terms & conditions carefully, check the box to agree, and click Start.

• 3A

  Enter the withdrawal amount or choose a recommended amount in the next screen. Then tap Continue to Review.

  3B

• 4

  Review the details carefully and click Confirm Payment.

• 5

  Click Confirm Transfer and verify the transaction by entering your PIN.

• 6A

  A 6-digit cash code will be generated. To proceed cash withdrawal, enter the cash code and other details at an AYA Bank ATM within 30 minutes before the code expires. If the cash code expires, you must start a new withdrawal.

  6B

Click on the steps to view screens

• 1
  Active Tab

  Your generated code will appear in the My Cash Codes page in the Active tab. Use this code at the ATM to withdraw before the countdown timer expires.

• 2
  Used Tab

  Cash codes that were successfully used to withdraw money at the ATM will appear in the Used tab. These codes are no longer valid.

• 3
  Expired Tab

  If the cash code is not used before the timer runs out, it will expire automatically. Cash codes in the Expired tab cannot be used at the ATM.

• 4
  Canceled Tab

  Cash codes that you have canceled will appear in the Canceled tab. Canceled cash codes are no longer valid.

Click on the steps to view screens

• 1

  Tap on an active cash code and tap Cancel.

• 2

  Tap Yes, I’m sure in the pop-up box.

• 3A

  If the cancelation was successful, the status will be changed to Canceled. You will not be able to use this cash code anymore to withdraw money at the ATM.

  3B

Click on the steps to view screens

• 1

  Select Mobile Top-Up in the Home page or the All Services page.

• 2A

  Manually enter a valid phone number or choose a phone number from your phone contacts.

  2B

• 3

  Choose a bill top-up amount and tap Continue to Review.

• 4

  Review the top-up details carefully and click Top-Up Now.

• 5

  Enter your PIN to verify the transaction.

• 6A

  If the top-up is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

  6B

Click on the steps to view screens

• 1

  Select Request Money in the All Services page

• 2

  Select the bank account you want to request from, and enter the request amount.

• 3

  Tap Generate QR Code.

• 4

  Share this QR code with another AYA Bank Mobile Banking user so they can send the requested amount to your selected bank account.

Click on the steps to view screens

• 1A

  Select Digital Fixed Deposit in the All Services page or go to the Digital FD Tab in the Account page and select the Upfront Interest Payout plan.

  1B

• 2A

  Select an account to deposit money, enter the deposit amount, choose the saving period, and select your payout account. Then click Calculate to view your interest rate and payout amount.

  2B

• 3A

  Check your estimated results carefully and tap Open Digital FD Account to open your new account.

  3B

• 4

  Tap View Digital Fixed Deposit to see the details of your new account. Tap Download Digital Certificate to save an image of your officially verified certificate.

Click on the steps to view screens

• 1A

  Select Digital Fixed Deposit in the All Services page or go to the Digital FD Tab in the Account page and select the Upfront Interest Payout plan.

  1B

• 2A

  Select an account to deposit money, enter the deposit amount, choose the saving period, and select your payout account. Then click Calculate to view your interest rate and payout amount.

  2B

• 3A

  Check your estimated results carefully and tap Open Digital FD Account to open your new account.

  3B

• 4

  Tap View Digital Fixed Deposit to see the details of your new account. Tap Download Digital Certificate to save an image of your officially verified certificate.

Click on the steps to view screens

• 1A

  Select an active digital fixed deposit account in the Digital Fixed Deposit page or Digital FD tab in the Accounts page.

  1B

• 2A

  Scroll down and tap Withdraw Early.

  2B

• 3

  Read the notice in the pop-up box carefully and click Continue.

• 4

  Your deposit will be returned to your bank account. Any interest you have received upfront for the current term will be deducted from your deposit.

Click on the steps to view screens

• 1

  Go to the All Services page and select Prepaid Card Top-Up located in the Card Services category.

• 2

  Choose your bank account to for this transaction. Enter the receiver's prepaid card number and the top up amount. Description is optional. Then, click Continue to review to proceed.

• 3A

  After carefully reviewing the transfer details, click Confirm transfer and verify the transaction by entering your PIN.

  3B

• 4

  If the transaction is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

Click on the steps to view screens

• 1

  Go to the All Services page and select Credit Card Repayment located in the Card Services category.

• 2

  Choose your bank account to for this transaction. Enter the receiver's credit card number and the repayment amount. Description is optional. Then, click Continue to review to proceed.

• 3A

  After carefully reviewing the transfer details, click Confirm transfer and verify the transaction by entering your PIN.

  3B

• 4

  If the transaction is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

Click on the steps to view screens

• 1

  Select Tax Payment in the All Services page.

• 2A

  Enter the Taxpayer Identification Number (TIN) and carefully check the taxpayer’s details.

  2B

• 3

  Fill out the rest of the Tax Payment form and tap Continue to Review.

• 4

  Review the payment details carefully and click Confirm Payment.

• 5A

  If the payment is successful, the success screen will appear. Click Save & Share to download or share the e-receipt. Click Back to Home to return to the Home page.

  5B

Click on the steps to view screens

• 1

  Select ATM, Branch, Agent, and xCounter Locator in the All Services page.

• 2A

  Choose the ATM to view all AYA Bank ATMs. Tap Map to access map view. Tap List to go back to list view. Tap on a specific ATM to view its location.

  2B

• 3A

  Tap See Details to access the ATM’s address, ATM condition, and other actions.

  3B

• 4A

  Tap Withdraw Money to start an ATM withdrawal. Tap Get Directions to open your map app and navigate directly to this location.

  4B

• 5

  Check the ATM Conditions to see what services are available at this ATM before you go.

Click on the steps to view screens

• 1

  Choose the Branch tab to view all AYA Bank branches. Tap on a specific branch to view its location.

• 2

  Tap See Details to access the branch address, business hours, contact details, and other actions.

• 3

  Tap Call Now to contact the branch. Tap Get Directions to open your map app and navigate directly to this location.

Click on the steps to view screens

• 1

  Choose the Agent tab to view all AYA Bank Agents. Tap on a specific agent to view its location.

• 2

  Tap See Details to access the agent’s address, business hours, and other actions.

• 3

  Tap Get Directions to open your map app and navigate directly to this location.

Click on the steps to view screens

• 1

  Choose the xCounter tab to view all AYA xCounters. Tap on a specific xCounter to view its location.

• 2

  Tap See Details to access the xCounter address, business hours, contact details, and other actions.

• 3

  Tap Call Now to contact this xCounter location. Tap Get Directions to open your map app and navigate directly to this location.